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Job Description
As a Mall Supervisor, you will be expected to manage the day to day relationship with investors. Provide extraordinary customer services to ensure a great customer experience is achieved.
- Conduct routine common area site inspection (internal & external) and communicate all findings to the concerned Department in order to ensure the highest quality assurance standards are maintained.
- Monitor and support Retail Design & Delivery plans, Marketing and Specialty Leasing activities in the Mall.
- Conduct routine investor’s inspections and follow up to make sure all relevant issues are resolved.
- Constantly conduct a mall walk to ensure all investors are operating as per the Mall rules and standards and that all compliance standards are met.
- Supervise and coordinate with security to ensure all loading docks are operated as per the Mall rules and standards.
- Supervise installation in common areas when needed in order to ensure that the contractor is implementing Mall rules and standards.
- Inspect units that are fitting out to ensure all fire and safety requirements are followed.
- Conduct proper induction for the contractor for all projects on site.
- Prepare inventory reports as per the frequency scheduled.
- Ensure all back service corridor, fire escape route and staircase are kept clean and free from any obstacles.
- Monitor contractual obligations of outsourced Security and Housekeeping staff and report any non-compliance issues.
- Provide professional customer Service to investors, employees and customers.
Skills
- Minimum 5 years of experience with at least 3 years in a supervisory role in a guest service or hospitality related industries
- Good in MS Office
- Able to perform physical activities that include indoor and outdoor work
- Must have a strong sense of ownership to deliver department objectives and pursue professional development of self and team.
- 6 days a week in 8-hour rotational shifts
- Candidate should be willing to Work at 360 and Al Khiran Mall.
Job Details
Preferred Candidate
Tamdeen Group
Since the acquisition of Tamdeen Real Estate Company in 1996, Tamdeen Group of Companies has grown into a driving force of development in the State of Kuwait and a dynamic regional powerhouse. Driven by inspirational leadership and a visionary strategic focus, the Group now owns assets valued at more than KWD 1.2 billion with a total combined paid-up capital in excess of KWD 400 million.
Innovation and diversity are the main pillars of the group with a focus on real estate, investment and entertainment. The synergy between these strong business portfolios armed Tamdeen Group to consistently deliver growth for its partners and shareholders alike. Diversification has contributed to the Group’s success, mirrored by Kuwait’s development and reinforced by continuous evolution, proven competencies in real estate development, investment and entertainment, and an outstanding record of innovative offerings.
In today's increasingly knowledge-driven economy, talent is the new capital. We continually invest in our people through training, mentoring, support, encouragement and development to help employees achieve their full potential. Our compensation packages are competitive and when we combine that with our unique culture, we deliver a great work environment, which we are proud of. If you seek a career with challenge, growth, personal and professional fulfillment, we’d love to hear from you! Submit your CV on our Careers page https://careers.tamdeen.com.